"Protecting Your Privacy, Securing Your Trust."
Our Terms of Engagement document outlines clear terms for collaborative success.
It fosters trust, transparency, and mutual understanding.
Empowering Practices, Excelling in Healthcare Administration
Trusted Healthcare Billing &
Credentialing Experts
Who We Are
“At Onepoint RCM, we’re dedicated to streamlining healthcare administration, optimizing revenue, and supporting exceptional patient care. Trust us to be your reliable partner in success.”
With a client-centered approach, we go above and beyond to support your practice. From expert credentialing to comprehensive billing solutions, we’re here to drive your growth and financial success.”
Your Privacy Matters
Your Rights:
- Access, review, correct, or delete your information.
- Opt-out of marketing communications.
Changes to This Policy:
- We may update the policy to reflect business practices or legal requirements.
- Updated policy will be posted on our website.
Contact Us: For questions or concerns, contact info@onepointrcm.com
By using our services, you acknowledge and consent to this privacy policy.
Privacy Policy
Information We Collect:
- Names, addresses, contact information.
- Medical information: treatment plans, medical histories, diagnosis codes.
- Financial information: billing, insurance details.
How We Use Information:
- Provide medical billing and credentialing services.
- Verify and maintain credentials.
- Submit claims, provide support to clients.
How We Protect Information:
- Secure, password-protected databases.
- Restricted access on a need-to-know basis.
- Regularly updated security procedures.
No Sharing of Information:
- We do not share or sell personal or medical information.
Your consent stays with us, no third-party sharing
Consent Protection
Note:
- At OnePoint RCM, we value your privacy. When you provide us with your consent, it remains strictly within our organization and is not shared with any third parties.
- We collect and use your personal information solely for the purposes of providing you with our services, responding to your inquiries, and improving your experience with us. This information may include your name, email address, phone number, and any other details you voluntarily provide.
- Rest assured, we do not engage in the sharing, selling, or trading of your information with outside parties for marketing or promotional purposes.
- If you have any questions about how we handle your information or wish to update your preferences, please contact us using the information provided on our website.
"Your Data, Our Priority"
'Securing Provider Data'
“At Onepoint RCM, we prioritize the security and confidentiality of provider data. We adhere to all privacy regulations, share data only with authorized parties, and implement strict protocols to safeguard information. Our robust security measures, including encryption and secure storage, ensure your data is protected. Trust us to maintain the highest standards in data privacy and security.”
Keeping Your Data Safe, Only as Long as Needed
Data Retention Practices
We retain your data only as long as necessary to meet legal and regulatory requirements. Our policy ensures appropriate data retention and secure disposal or anonymization once the retention period expires.
Refund Policy
“We offer full refunds if services are canceled before work begins. If canceled after starting, refunds are prorated based on work completed. Unsatisfied clients can request refunds within 30 days for a review and possible full or partial refund. Refunds are processed within 7-14 business days. Some exceptions may apply due to circumstances beyond our control. Contact us at info@onepointrcm.com for questions or refund requests.”
Stay Connected
Stay in touch with us for updates, support, and more:
- Regular Updates: Get the latest news and updates about our services.
- Customer Support: Reach out for any questions or assistance you need.
- Exclusive Offers: Be the first to know about special offers and promotions.
